Friday, September 18, 2009

The Active Directory Users and Computers Console



Over the last several parts of this article series, I have talked a lot about the inner workings of the Active Directory. In this article, I want to switch gears and show you what all of this information has to do with running a network.

Windows Server 2003 comes with several different tools used for managing the Active Directory. The Active Directory management tool that you will use most often for day-to-day management tasks is the Active Directory Users and Computers console. As the name implies, this console is used to create, manage, and delete user and computer accounts.

You can access this console by clicking your server’s Start button and navigating through the Start menu to All Programs / Administrative Tools. The Active Directory Users and Computers option should be near the top of the Administrative Tools menu. Keep in mind that only domain controllers contain this option, so if you do not see the Active Directory Users and Computers command, make sure that you are logged into a domain controller.

Another thing that you might notice is that the Administrative Tools menu contains a couple of other Active Directory tools: Active Directory Domains and Trusts and Active Directory Sites and Services. I will be discussing these utilities in future articles.

When you open the Active Directory Users and Computers container, you will see a screen similar to the one that is shown in Figure A. As you might recall from previous articles in the series, the Active Directory is based on a forest, which contains one or more domains. Although the forest represents the entire Active Directory, the Active Directory Users and Computers console does not allow you to work with the Active Directory at the forest level. The Active Directory Users and Computers console is strictly a domain level tool. In fact, if you look at Figure A, you will notice that production.com is highlighted. Production.com is a domain on my network. All of the containers listed beneath the domain contain Active Directory objects that are specific to the domain.

Figure A: The Active Directory Users and Computers console allows you to manage individual domains

You might have noticed that I said that production.com was one of the domains on my network, and yet none of my other domains are listed in Figure A. The Active Directory Users and Computers console only lists one domain at a time for the sake of keeping the console uncluttered. Remember when I said that the Active Directory Users and Computers console is only accessible from the Administrative Tools menu if you are logged into a domain controller? Well, the domain that is listed in the console corresponds to the domain controller that you are logged into. For example, in writing this article I logged in to one of the domain controllers for the production.com domain, so the Active Directory Users and Computers console connects to the production.com domain.

The problem with this is that domains are often geographically dispersed. For example, it is fairly common for large companies to have a different domain for each corporate office. If for instance you were in Miami, Florida and the company’s other domain represented an office in Las Vegas, Nevada it would not be practical to have to travel across the country every time you needed to manage the Las Vegas domain. Fortunately, you do not have to.

Although the Active Directory Users and Computers console defaults to displaying the domain that is associated with the domain controller that you are logged in to, you can use the console to display any domain that you have rights to. All you have to do is to right click on the domain that is being displayed and then select the Connect to Domain command from the resulting shortcut menu. Doing so displays a screen that allows you to either type in the name of the domain that you want to connect to, or to click a Browse button and browse for the domain.

Just as a domain might be located far away, you might also find it impractical to log directly in to a domain controller. For example I have worked in several offices in which domain controllers were located in a separate building or too far across the facility that I was in to make logging in to a domain controller impractical for day to day maintenance.

The good news is that you do not have to be logged in to a domain controller to access the Active Directory Users and Computers console. You only have to be logged in to a domain controller to access the Active Directory Users and Computers console from the Administrative Tools menu. You can access the Active Directory Users and Computers console from a member server by manually loading it into the Microsoft Management Console.

To do so, enter the MMC command at the server’s Run prompt. When you do that, the server will open an empty Microsoft Management Console. Next, select the Add / Remove Snap-In command from the console’s File menu. Windows will now open the Add / Remove Snap-In properties sheet. Click the Add button found on the properties sheet’s Standalone tab and you will see a list of all of the available snap-ins. Select the Active Directory Users and Computers option from the list of snap-ins and click the Add button, followed by the Close and OK buttons. The console will now be loaded.

In some situations loading the console in this way may produce an error. If you receive an error and the console does not allow you to manage the domain then right click on the Active Directory Users and Computers container and select the Connect to Domain Controller command from the resulting shortcut menu. This will give you the chance to connect the console to a specific domain controller without actually having to log in to that domain controller. Doing so will allow you to manage the domain as if you were sitting at the domain controller’s console.

That technique works great if you have a server at your disposal, but what happens if your workstation is running Windows Vista, and all of the servers are on the other side of the building?

One of the easiest solutions to this problem is to establish an RDP session with one of your servers. RDP is the Remote Desktop Protocol. It allows you to remotely control servers in your organization. In a Windows Server 2003 environment, you can enable a remote session by right clicking on My Computer and selecting the Properties command from the resulting shortcut menu. Upon doing so, you will see the System Properties sheet. Now, go to the Remote tab and select the Enable Remote Desktop on this Computer check box, as shown in Figure B.

Figure B: You can configure a server to support Remote Desktop connections

To connect to the server from Windows Vista, select the Remote Desktop Connection command from the All Programs / Accessories menu. When you do, you will see a screen similar to the one that is shown in Figure C. Now, just enter the name of your server and click the Connect button to establish a remote control session.

Figure C: Windows Vista makes it easy to connect to a remote server

In this article, I have begun demonstrating the Active Directory Users and Computers console. I have also explained how you can use this console to manage remote domains. In Part 12 I will continue the discussion by showing you more of the Active Directory Users and Computers console’s capibilities.



Distinguished Names

In the previous part of this article series, I explained that the LDAP protocol references objects in the Active Directory by their distinguished name, and that every object in the directory has its own unique distinguished name. In this article, I want to continue the discussion by explaining how distinguished names work.

Before I Begin

Before I get started, I just want to remind you that distinguished names are not unique to the Active Directory. Microsoft built the Active Directory to take advantage of industry standards which are used by other companies such as Novell and IBM. By learning how distinguished names work, you will not only be better prepared to manage an Active Directory environment, you will also have some degree of familiarity if you are ever asked to work with a non Microsoft network operating system.

Basic Naming Rules

Distinguished names are made up of attributes, which are assigned values. A single distinguished name almost always contains multiple attribute value pairs. To see what I am talking about, let’s look at a simple distinguished name:

CN=User1, CN=Users, DC=Contoso, DC=com

In this particular example, the distinguished name is made up of four different attribute / value pairs, each of which are separated by a comma. The first attribute / value pair is CN=USER1. In this attribute / value pair, CN (which stands for Common Name) is the attribute and User1 is the value. Attributes and values are always separated by the equals sign, and attribute / value pairs are always separated from each other by commas.

Relative Distinguished Names

When you look at a distinguished name such as CN=User1, CN=Users, DC=Contoso, DC=com, one thing probably becomes immediately apparent; distinguished names can be really long. If you take a closer look at this distinguished name, you will notice that it is hierarchical. In this particular case, DC=com represents the highest level of the hierarchy. DC=Contoso represents the second level of the hierarchy. You can tell that COM and Contoso are both domains because both use the DC attribute. The domain hierarchy mimics the domain hierarchy used by DNS servers (you learned about the DNS hierarchy earlier in this series).

It is important to understand how the distinguished name hierarchy works for two reasons. First, by understanding the naming hierarchy, it becomes possible to know exactly where a particular object is located within the directory. The other reason why it is important to understand the nature of the directory hierarchy is because sometimes shortcuts are used in lieu of a full distinguished name.

To see what I am talking about, let’s take another look at our example distinguished name: CN=User1, CN=Users, DC=Contoso, DC=com. This distinguished name simply refers to a user account (more precisely known as a user object) named User1. The rest of the information in the distinguished name simply tells us the object’s position within the directory hierarchy.

If you were trying to tell another person about this object, you would probably casually refer to it as User1. Sometimes LDAP does the same thing. This is possible because it isn’t necessary to provide information about an object’s location in the hierarchy if the location is already known.

For example, if we are performing some operation on user objects located in the Users container in the Contoso.com domain, is it really necessary to explicitly state that every single object is located in the Contoso.com domain’s Users container?

In situations like this, the distinguished name is often replaced by a Relative Display Name (abbreviated RDN). In the case of CN=User1, CN=Users, DC=Contoso, DC=com, the RDN is CN=User1. The RDN is always made up of the most specific identifier. This will be the left most attribute / value pair in the distinguished name. The remaining portion of the distinguished name is known as the parent distinguished name. In this particular case, the parent distinguished name would be CN=Users, DC=Contoso, DC=com.

Before I move on, I want to mention that Microsoft tends to use a slightly different distinguished name format than some other network operating system manufacturers. As you have already seen, Microsoft’s distinguished names tend to be based on containers and domains. There is certainly nothing wrong with this format, because it does comply with RFC 2253, which sets the rules for distinguished names.

Some of the other network operating systems tend to base their distinguished name hierarchies on companies and countries rather than containers and domains. In these types of distinguished names, the attribute O is used to designate an organization (company) name, and the letter C is used to designate a country name. Using this naming convention, the distinguished name CN=User1, CN=Users, DC=Contoso, DC=com would look something like this:

CN=User1, O=Contoso, C=US

Keep in mind that the two formats both comply with RFC 2253, but they cannot be used interchangeably. Remember that a distinguished name’s job is to describe an object and its position within the directory. The reason for the two different distinguished name formats is that Microsoft structures their directory differently than some of their competitors.

Special Characters in Distinguished Names

So far you have seen that commas and equal signs have special meaning in the context of a distinguished name. There are several other characters that also have special meanings. These characters include the plus sign, the greater than and less than signs, the number sign, the back slash, and the quotation mark. I’m not going to bother covering most of these because you will rarely, if ever, have to use them in real life.

I do however want to talk about the back slash. The back slash allows you to tell an LDAP statement to ignore the following character. This allows you to store otherwise forbidden characters in your directory.

To see how this is of use, consider that full names are often expressed as last name comma first name. Even so, LDAP does not allow you to use the statement CN=Smith, John because the comma is used by LDAP to separate attribute / value pairs. If you wanted to store the value Smith, John in the directory, you could do so by making use of the back slash, as shown below:

CN=Smith\, John

In the statement above, the back slash tells LDAP to treat the comma as data rather than as a part of the command syntax. Another way to accomplish this is to surround the entire attribute value by quotation marks. Everything within the quotation marks is treated as data rather than as a part of the syntax.

There is a special rule regarding the use of the back slash within quotation marks. The back slash can only be used to force LDAP to ignore another back slash. To put it simply, if you needed to include a back slash as a part of the data, you would simply use two back slashes instead of one. Any other use of the back slash between quotation marks is considered to be illegal.

As you can see, the rules for creating a distinguished name can be a bit tricky. Even so, having a basic understanding of distinguished names is key to effectively managing an Active Directory environment.

Active Directory Information

In the last few parts of this article series, I talked a lot about what the Active Directory is, and how it works in regards to your network's domain controllers. You already know from the previous articles in this series that the Active Directory is essentially a database containing various objects such as user accounts and computer accounts. In this article, I want to continue the discussion by showing you how the Active Directory is structured.

If you have ever used Microsoft Access or SQL Server, then you are probably used to being able to open the database and view it in its entirety. However, none of the primary administrative tools used for managing the Active Directory will allow you to see the entire Active Directory database. Instead, Microsoft provides you with a variety of management tools that each focus on a specific area of the database. As a new administrator, the administrative tool that you will probably use the most often is the Active Directory Users and Computers console.

You can access the Active Directory Users and Computers console from any Windows Server 2003 domain controller by selecting the Active Directory Users and Computers command from the server’s Start / All Programs / Administrative Tools menu. The console itself looks something like what you see in Figure A

Figure A: The Active Directory Users and Computers console is the primary administrative tool for managing Active Directory objects.

I will later discuss the process of creating or editing Active Directory objects, meanwhile I wanted to go ahead and show you this console because it reveals a little bit the structure of the Active Directory. If you look at Figure A, you will notice that there are a number of containers, each of which correspond to a specific object type. Every object in the entire Active Directory is assigned an object type (known as an object class). Each object also has a number of attributes associated with it. The specific attributes vary depending on the object type.

For example, the Users container is filled with user accounts, which are all classified as user objects as shown in Figure B. If you were to right click on one of these user objects and choose the Properties command from the resulting shortcut menu, you would see the user objects' properties sheet, as shown in Figure C.

Figure B: The Users container is filled with user accounts, which are all classified as user objects.

Figure C: When you right click on a user object and select the Properties command from the resulting shortcut menu, you will see the user’s properties sheet.

If you look at figure C, you will see that there are fields for various pieces of information such as first name, last name, telephone number, etc. Each of these fields corresponds to a specific attribute of the individual object. Although the majority of the fields shown in the figure are not populated, in a real life situation these fields could be used to create a corporate directory. In fact, many applications are designed to extract information directly from the Active Directory. For example, Microsoft Exchange Server (Microsoft’s e-mail server product) creates a global address list that is based on the contents of the Active Directory. This global address list is used when sending e-mail messages to other users in the company.

If you look at Figure D, you can see a screen in which I performed a search on the name Hershey (my cat’s name in case you are wondering), and Outlook returned all of the Global Address List entries that contain the name Hershey. Not surprisingly there is only one result. If you look at the results portion of the window though, you can see where Outlook would display the user’s title, business phone number, and location had these fields been populated. All of this information was extracted from the Active Directory.

Figure D

If you wanted to see even more information about the user, you could right click on the user’s name and choose the Properties command from the resulting menu. Doing so would display the screen shown in Figure E. Keep in mind that this is not an administrative screen. This is a screen that any user in the company can access directly through Outlook 2007 in order to find information about other employees.

Figure E: You can view Active Directory information directly through Microsoft Outlook.

It is easy to dismiss the significance of what I just showed you. After all, Outlook is a Microsoft product, so it only makes sense that Outlook would be able to extract information from the Active Directory which is a part of another Microsoft product.

What a lot of people do not realize though, is that it is fairly easy for anyone with the appropriate permissions to extract information from the Active Directory. In fact, there are countless third party products that are designed to interact with the Active Directory. Some are even capable of storing data in dedicated Active Directory partitions.

The reason why it is possible for you or for third party software vendors to interact with the Active Directory is because the Active Directory is based on a well known standard. The Active Directory is based on a standard called X.500. The X.500 standard is basically just a common way of implementing a directory service. Microsoft is not the only company to create a directory service based on this service. Novell originally created the NetWare Directory Service based on this standard.

There is also a standard way of accessing directory service information. In an Active Directory environment, accessing directory information involves using the Lightweight Directory Access Protocol, otherwise known as LDAP. The LDAP protocol runs on top of the TCP/IP protocol.

The first thing that you need to know about the LDAP protocol is that whoever named it must have been on crack, because there is nothing lightweight about it (although it is more lightweight than the original directory access protocol, which was not designed to take advantage of the TCP/IP protocol stack). Entire books have been written on LDAP, and an in depth discussion is not really appropriate at this point in the article series.

What I will tell you is that every object in the Active Directory is refered to by a distinguished name (often abbreviated as DN). The distinguished name is based on the object’s position within the directory hierarchy. There are many different components that can go into a distinguished name, but some of the more common ones are a common name (abbreviated as CN) and a domain name (abbreviated as DC). For example, suppose that the Contoso.com domain contained an account named User1, and the account was located in the Users container. In such a situation, the distinguished name for the user account would be:

CN=User1, CN=Users, DC=Contoso, DC=com

In this article, I have explained that information stored in the Active Directory can be used by external applications through the use of the LDAP protocol. In the next article in this series, I will continue the discussion of distinguished names as they relate to the Active Directory.



Introduction to FSMO Rules - 2

This article will continue the discussion of FSMO roles by discussing what the various roles do, the consequences of FSMO failures, and how to determine which server is hosting the FSMO roles.

The Importance of FSMO Roles

In the previous part of this article series, I explained that Active Directory domains use multi master replication except in certain situations in which it is critically important to avoid a conflict. In those situations, Windows reverts to a single master replication model in which a single domain controller acts as the sole authority for the change in question. These domain controllers are said to hold Flexible Single Operations Master (FSMO) roles.

As I explained in Part 7 of this article series, there are five different FSMO roles. Two of these roles exist at the forest level, and three of the roles exist at the domain level. The Forest level roles include the Schema Master and the Domain Naming master, while the domain level FSMO roles include the Relative Identifier Master, Primary Domain Controller (PDC) Emulator, and Infrastructure Master.

I actually debated as to whether or not to discuss FSMO roles so early in this article series. Ultimately I decided to go ahead because FSMO roles are so important to supporting Active Directory functionality.

As I’m sure you probably know, in order to be able to function, the Active Directory requires that the DNS services are accessible and that the domain have at least one domain controller. When an Active Directory based network is initially created, the first domain controller to be brought online is almost always configured to act as the network’s DNS server. This same domain controller is also assigned all five of the FSMO roles. If other domains are created within the forest, then the first domain controller within each domain will host the FSMO roles for that domain. The forest level FSMO roles are only hosted on a single domain controller regardless of the number of domains in the forest.

I tell you this because I want to talk about what will happen if a domain controller that is hosting the FSMO roles fails. If the domain controller that contains the forest level FSMO roles fails, you are definitely going to notice the problem. It isn’t that the FSMO roles themselves are all that critical to the network’s operation, but rather that the domain controller that hosts the forest level FSMO roles is usually also hosting the DNS services, which are considered critical to Active Directory. If the DNS services were hosted on a separate server and the domains within the forest each had more than one domain controller, you probably wouldn’t even notice the failure for a while (unless you had monitoring software to alert you to the failure).

Usually, there are no immediate consequences to an FSMO role failure, but some rather strange symptoms will develop later on if the problem is not corrected. That being the case, it is important to know the signs of an FSMO role failure. It is also important for you to know how to determine which server is hosting each FSMO role. That way, if symptoms matching that of an FSMO failure occur, you can check to see which server is hosting the role that may have failed, and can then begin the troubleshooting process on that server.

The Schema Master


The Active Directory is really nothing more than a database, and like any other database, the Active Directory contains a schema. Unlike many other databases, the Active Directory’s schema is not static. There are any number of operations that require extending the schema. For example, installing Exchange Server requires the Active Directory schema to be extended. Any time that changes are made to the Active Directory schema, those changes are applied to the Schema Master.

The Schema Master is by far the most critical of the FSMO roles, so Microsoft hides it from view. If you need to find out which server is hosting the Schema Master role, then insert your Windows Server 2003 installation CD, and double click on the ADMINPAK.MSI file that’s found in the CD’s I386 directory. When you do, Windows will launch the Administration Tools Pack Setup Wizard. Follow the wizard’s prompts to install the Administration Tools pack.

When the installation process completes, close the Setup wizard and open the Microsoft Management Console by entering the MMC command at the Run prompt. When the console opens, select the Add / Remove Snap-In command from the File menu. When you do, Windows will display the Add / Remove Snap-in properties sheet. Click the Add button found on the properties sheet’s Standalone tab to reveal a list of available snap-ins. Select the Active Directory Schema snap-in from the list and click the Add button, followed by the Close and OK buttons.

Now that the snap-in has been loaded, right click on the Active Directory Schema container and select the Operations Master command from the resulting shortcut menu. You will now see a dialog box that tells you which server is acting as the forest’s Schema Master.

The Domain Naming Master

As I have already explained, an Active Directory forest can contain multiple domains. It’s the Domain Naming Master’s job to keep track of these domains. If the Domain Naming Master were to fail, then it would be impossible to create or remove domains until the Domain Naming Master comes back online.

To determine which server is acting as the Domain naming Master for the forest, open the Active Directory Domains and Trusts console. When the console opens, right click on the Active Directory Domains and Trusts container and select the Operations Masters command from the resulting shortcut menu. When you do, Windows will display the Domain Naming master.

The Relative Identifier

As you know, the Active Directory allows administrators to create Active Directory objects on any domain controller. The catch is that each object must have a unique relative identifier number. To prevent relative identifier numbers from being duplicated, the Relative Identifier Master allocates a pool of relative identifiers to each domain controller. When a new object is created within a domain, the domain controller that the object is being created on takes one of its relative identifiers out of its pool and assigns it to the object. When the pool is exhausted, the domain controller must contact the Relative Identifier Master for additional relative identifiers. As such, the eventual symptom of a Relative Identifier Master failure is the inability to create objects in the Active Directory.

To determine which server is acting as the Relative Identifier for a domain, open the Active Directory Users and Computers console. When the console opens, right click on the listing for the current domain and select the Operations Masters command from the resulting shortcut menu. When you do, Windows will display the Operations Masters properties sheet. You can determine which domain controller is acting as the Relative Identifier by looking at the properties sheet’s RID tab.

The Primary Domain Controller Emulator

Throughout this article series, I have talked about the role that the Primary Domain Controller (PDC) plays in Windows NT environments. The PDC emulator role was created to allow Active Directory domain controllers to co-exist with Windows NT domain controllers. The basic idea was that when an organization is being upgraded from Windows NT to Windows 2000 or to Windows Server 2003, the PDC is the first domain controller to be upgraded. At that point, the newly upgraded domain controller functions both as an Active Directory domain controller and as a PDC to the domain controllers that are still running Windows NT.

Today the PDC emulator role is largely irrelevant because very few organizations still use Windows NT Server. If you need to determine which server in your domain is hosting the PDC Emulator role though, you can do so by opening the Active Directory Users and Computers console. When the console opens, right click on the listing for the current domain and select the Operations Masters command from the resulting shortcut menu. When you do, Windows will display the Operations Masters properties sheet. You can determine which domain controller is acting as the PDC Emulator by looking at the properties sheet’s PDC tab.

The Infrastructure Master

In an Active Directory environment, a forest can contain multiple domains. Of course the implication of this is that Active Directory domains are not completely independent entities. They must occasionally communicate with the rest of the forest. This is where the Infrastructure Master comes into play. When you create, modify, or delete an object within a domain, the change will naturally be propagated throughout the domain. The problem is that the rest of the forest is not aware of the change. It’s the Infrastructure Master’s job to make the rest of the forest aware of the change.

If an Infrastructure Master server fails then changes to objects will not be visible across domain boundaries. For example, if you were to rename a user account, the user account would still appear to have its old name when viewed from other domains in the forest.

To determine which server is acting as the Infrastructure Master for a domain, open the Active Directory Users and Computers console. When the console opens, right click on the listing for the current domain and select the Operations Masters command from the resulting shortcut menu. When you do, Windows will display the Operations Masters properties sheet. You can determine which domain controller is acting as the Infrastructure Master by looking at the properties sheet’s Infrastructure tab.

As you can see, the FSMO roles play a critical role in the functionality of the Active Directory. In the next part of this article series, I will continue the discussion by talking about the structure of the Active Directory and the naming scheme used by Active Directory objects.

Introduction to FSMO Rules - 1

I have explained that the Active Directory consists of a forest filled with domain trees, and that the names of each domain indicate its position within the forest. Given the hierarchical nature of the Active Directory, it might be easy to assume that domains near the top of the hierarchy (or rather the domain controllers within those domains) are the most important. This isn't necessarily the case though. In this article, I will discuss the rules that individual domain controllers play within the Active Directory forest.

Earlier in this series, I talked about how domains in Windows NT were all encompassing. Like Active Directory domains, Windows NT domains supported the use of multiple domain controllers. Remember that domain controllers are responsible for authenticating user logons. Therefore, if a domain controller is not available then no one will be able to log on to the network. Microsoft realized this early on and designed Windows to allow multiple domain controllers so that if a domain controller failed, another domain controller would be available to authenticate logons. Having multiple domain controllers also allows the domain related work load to be shared by multiple computers rather than the full burden falling on a single server.

Although Windows NT supported multiple domain controllers within a domain, one of these domain controllers was considered to be more important than the others. This was known as the Primary Domain Controller or PDC. As you may recall, a domain controller contains a database of all of the user accounts within the domain (among other things). This database was called the Security Accounts Manager, or SAM database.

In Windows NT, the PDC stored the master copy of the database. Other domain controllers within a Windows NT domain were known as Backup Domain Controllers or BDCs. Any time that a change needed to be made to the domain controller’s database, the change would be written to the PDC. The PDC would then replicate the change out to all of the BDCs in the domain. Under normal circumstances, the PDC was the only domain controller in a Windows NT domain to which domain related updates could be applied. If the PDC were to fail, there was a way to promote a BDC to PDC, thus enabling that domain controller to act as the domain’s one and only PDC.

Active Directory domains do things a little bit differently. The Active Directory uses a Multi master replication model. What this means is that every domain controller within a domain is writable. There is no longer the concept of PDCs and BDCs. If an administrator needs to make a change to the Active Directory database, the change can be applied to any domain controller in the domain, and then replicated to the remaining domain controllers.

Although the multimaster replication model probably sounds like a good idea, it opens the door for contradictory changes. For example, what happens if two different administrators apply contradictory changes to two different domain controllers at the same time?

In most cases, the Active Directory assumes that the most recent change takes precedence. In some situations, the consequences of a conflict are too serious to rely on this type of conflict resolution. In these cases, Microsoft takes a stand point that it is better to prevent a conflict from occurring in the first place than to try to resolve the conflict after it happens.

To handle these types of situations, Windows is designed to designate certain domain controllers to perform Flexible Single Master Operation (FSMO) roles. Essentially this means that Active Directory domains fully support multimaster replication except in certain circumstances in which the domain reverts to using a single master replication model. There are three different FSMO roles that are assigned at the domain level, and two additional roles that are assigned the forest level.

Where are the FSMO Roles Located?

For the most part, the FSMO roles pretty much take care of themselves. It is important however for you to know which domain controllers host these roles. By default, the first domain controller in the forest hosts all five roles. As additional domains are created, the first domain controller brought online in each domain holds all three of the domain level FSMO roles.

The reason why it is so important to know which domain controllers hold these roles is because hardware eventually gets old and is decommissioned. I once saw a situation in which a network administrator was preparing to deploy an Active Directory network for his company. While waiting for the newly ordered servers to arrive, the administrator installed Windows onto a junk PC so that he could begin playing around with the various Active Directory management tools.

When the new servers finally arrived, the administrator configured them as domain controllers in the already created domain rather than creating a new forest. Of course this meant that the junk PC was holding the FSMO roles for the domain in the forest. Everything worked fine until the administrator decided to remove the “junk” PC from the network. Had he properly decommissioned this server, there would not have been a problem. Being inexperienced though, he simply reformatted the machine’s hard drive. All of a sudden the Active Directory began to experience numerous problems. If this administrator had realized that the machine that he had removed from the domain was hosting the domain and forest’s FSMO roles, the problems could have been avoided. Incidentally, in a situation like this there is a way of seizing the FSMO roles from the deceased server so that your network can resume normal operations.

What are the FSMO Roles?

will talk more about the specific functions of the FSMO roles in the next article in this series. I do however want to quickly mention what these roles are. As you may recall, I mentioned that there are three domain specific roles, and two forest specific roles.

The domain specific roles include the Relative identifier, the Primary Domain Controller Emulator, and the Infrastructure Master. Forest level roles include the Schema Master and the Domain Naming master. Below is a brief description of what these roles do:

Schema Master: maintains the authoritative copy of the Active Directory database schema.

Domain Naming Master: maintains the list of domains within the forest.

Relative Identifier Master: responsible for ensuring that every Active Directory object at a domain receives a unique security identifier.

Primary Domain Controller Emulator: acts as the Primary Domain Controller in domains containing domain controllers running Windows NT.

Infrastructure Master: the Infrastructure Master is responsible for updating an object’s security identifier and distinguished name in a cross domain object reference.

Hopefully by now, you understand the importance of the FSMO roles even if you don’t understand what the rules themselves actually do. In the next article in this series, I will discuss the FSMO roles in much greater detail and help you to understand what it is that they actually do. I will also show you how to definitively determine which server is hosting the various roles.

Sunday, September 13, 2009

Windows Domain

Here I discusses the anatomy of a Windows domain.

In the previous article in this series, I introduced you to the concept of domains and domain controllers. In this article, I want to continue the discussion by talking about the anatomy of a Windows domain.

As I explained that domains are not something new. Microsoft originally introduced them in Windows NT Server. Originally, domains were completely self contained. A single domain often housed all of the user accounts for an entire company, and the domain’s administrator had complete control over the domain and anything in it.

Occasionally though, having a single domain just wasn’t practical. For example, if a company had offices in several different cities, then each office might have its own domain. Another common scenario is when one company buys another company. In such situations, it is not at all uncommon for both companies to already have domains.

In situations like these, it is sometimes necessary for users from one domain to access resources located in another domain. Microsoft created trusts as a way of facilitating such access. The best way that I can think of to describe trusts is to compare them to the way that security works at an airport.

In the Untied States, passengers are required to show their drivers license to airport security staff before boarding a domestic flight. Suppose for a moment that I were going to fly somewhere. The security staff at the airport does not know who I am, and they certainly don’t trust me. They do however trust the state of South Carolina. They assume that the state of South Carolina has exercised due diligence in verifying my identity before issuing me a drivers license. Therefore, I can show them a South Carolina drivers license and they will let me on the plane, even though they don’t necessarily trust me as an individual.

Domain trusts work the same way. Suppose that I am a domain administrator and my domain contains resources that users in another domain need to access. If I am not an administrator in the foreign domain then I have no control over who is given user accounts in that domain. If I trust the administrator of that domain not to do anything stupid, then I can establish a trust so that my domain trusts members of the other domain. In a situation like this, my domain would be referred to as the trusting domain, and the foreign domain would be known as the trusted domain.

In the previous article, I mentioned that domain controllers provide authentication, not authorization. This holds true even when trust relationships are involved. Simply choosing to trust a foreign domain does not give the users in that domain rights to access any of the resources in your domain. You must still assign permissions just as you would for users in your own domain.

At the beginning of this article, I mentioned that in Windows NT a domain was a completely self contained environment, and that trusts were created as a way of allowing users in one domain to access resources in another domain. These concepts still hold partially true today, but the domain model changed dramatically when Microsoft created the Active Directory. As you may recall, the Active Directory was first introduced in Windows 2000, but is still in use today in Windows Server 2003 and the soon to be released Longhorn Server.

One of the primary differences between Windows NT style domains and Active Directory domains is that domains are no longer completely isolated from each other. In Windows NT, there was really no organizational structure for domains. Each domain was completely independent of any other domain. In an Active Directory environment, the primary organizational structure is known as a forest. A forest can contain multiple domain trees.

The best way that I can think of to compare a domain tree is to compare it to a family tree. A family tree consists of great grandparents, grandparents, parents, children, etc. Each member of a family tree has some relation to the members above and below them. A domain tree works in a similar manner, and you can tell a domain’s position within a tree just by looking at its name.

Active Directory domains use DNS style names, similar to the names used by Web sites. In Part 3 of this article series, I explained how DNS servers resolve URLs for Web browsers. The same technique is used internally in an Active Directory environment. Think about it for a moment. DNS stands for Domain Name Server. In fact, a DNS server is a required component for any Active Directory deployment.

To see how domain naming works, let’s take a look at how my own network is set up. My network’s primary domain is named production.com. I don’t actually own the production.com Internet domain name, but it doesn’t matter because this domain is private and is only accessible from inside my network.

The production.com domain is considered to be a top level domain. If this were an Internet domain, it would not be a top level domain, because .com would be a top level domain and production.com would be a child domain of the .com domain. In spite of this minor difference, the same basic principle holds true. I could easily create a child domain by creating another domain name that encompasses production.com. For example, sales.production.com would be considered to be a child domain of the production.com domain. You can even create grandchild domains. An example of a grandchild domain of production.com would be widgets.sales.production.com. As you can see, you can easily tell a domain’s position within a domain tree just by looking at the number of periods in the domain’s name.

Earlier I mentioned that an Active Directory forest can contain domain trees. You are not limited to creating a single domain tree. In fact, my own network uses two domain trees; production.com and test.com. The test.com domain contains all of the servers that I monkey around with while experimenting with the various techniques that I write articles about. The production.com domain contains the servers that I actually use to run my business. This domain contains my mail server and some file servers.

The point is that having the ability to create multiple domain trees allows you to segregate your network in a way that makes the most sense from a management prospective. For example, suppose that a company has offices in five different cities. The company could easily create an Active Directory forest that contains five different domain trees; one for each city. There would most likely be a different administrator in each city, and that administrator would be free to create child domains off of their domain tree on an as needed basis.

The beauty of this type of structure is that all of these domains fall within a common forest. This means that while administrative control over individual domains or domain trees might be delegated to an administrator in another city, the forest administrator ultimately maintains control over all of the domains in the forest. Furthermore, trust relationships are greatly simplified because every domain in the forest automatically trusts every other domain in the forest. It is still possible to establish trusts with external forests or domains.

In this article, I have talked about the organizational structure used in creating Active Directory domains. In the next part of this article series, I will talk about how network communications work in an Active Directory environment.


Domain Controllers

What domain controllers are and how they fit into your network infrastructure.

In the previous article in this series, I talked about the roles of various computers on a network. As you may recall, one of the roles that I talked a little bit about was that of a domain controller. In this article, I will talk more about what domain controllers are and how they fit into your network infrastructure.

One of the most important concepts in Windows networking is that of a domain. A domain is basically a collection of user accounts and computer accounts that are grouped together so that they can be centrally managed. It is the job of the domain controller to facilitate this central management of domain resources.

To see why this is important, consider that any workstation that’s running Windows XP contains a handful of built in user accounts. Windows XP even allows you to create additional user accounts on the workstation. Unless the workstation is functioning as a standalone system or is a part of a peer network, these workstation level user accounts (called local user accounts) are not used for controlling access to network resources. Instead, local user accounts are used to regulate access to the local computer. They act primarily as a mechanism which insures that administrators can perform workstation maintenance, without the end users having the ability to tamper with workstation settings.

The reason why local user accounts are not used to control access to resources outside of the workstation that they reside on is because doing so would create an extreme management burden. Think about it for a minute. Local user accounts reside on each individual workstation. This means that if local user accounts were a network’s primary security mechanism, then an administrator would have to physically travel to the computer containing an account any time a change is needed to be made to the account’s permissions. This might not be a big deal on smaller networks, but making security changes would be extremely cumbersome on larger networks or in situations in which a change is needed to be applied globally to all accounts.

Another reason why local user accounts are not used to control access to network resources is because they don’t travel with the user from one computer to another. For instance, if a user’s computer crashed, the user couldn’t just log on to another computer and work while their computer was being fixed, because the user’s account is specific to the computer that crashed. In order for the user to be able to do any work, a new account would have to be created on the computer that the user is now working with.

These are just a few of the reasons why using local user accounts to secure access to network resources is impractical. Even if you wanted to implement this type of security, Windows does not allow it. Local user accounts can only be used to secure local resources.

A domain solves these and other problems by centralizing user accounts (and other configuration and security related objects that I will talk about later in the series). This allows for easier administration, and allows users to log onto the network from any PC on the network (unless you restrict which machines a user can login from).

With the information that I have given you so far regarding domains, it may seem that the philosophy behind domains is that, since the resources which users need access to reside on a server, you should use server level user accounts to control access to those resources. In a way this idea is true, but there is a little more to it than that.

Back in the early 1990s I was working for a large insurance company that was running a network with servers running Novell NetWare. Windows networking hadn’t been invented yet, and Novell NetWare was the server operating system of choice at the time. At the time when I was hired, the company only had one network server, which contained all of the user accounts and all of the resources that the users needed access to. A few months later, someone decided that the users at the company needed to run a brand new application. Because of the size of the application and the volume of data that the application produced, the application was placed onto a dedicated server.

The version of Novell NetWare that the company was running at the time used the idea that I presented earlier in which resources residing on a server were protected by user accounts which also resided on that server. The problem with this architecture was that each server had its own, completely independent set of user accounts. When the new server was added to the network, users logged in using the normal method, but they had to enter another username and password to access resources on the new server.

At first things ran smoothly, but about a month after the new server was installed things started to get ugly. It became time for users to change their password. Users didn’t realize that they now had to change their password in two different places. This meant that passwords fell out of sync, and the help desk was flooded with calls related to password resets. As the company continued to grow and added more servers, the problem was further compounded.

Eventually, Novell released version 4.0 of NetWare. NetWare version 4 introduced a technology called the Directory Service. The idea was that users should not have a separate account for each server. Instead, a single user account could be used to authenticate users regardless of how many servers there were on the network.

The interesting thing about this little history lesson is that although domains are unique to Microsoft networks (Novell networks do not use domains), domains work on the same basic principle. In fact, when Windows 2000 was released, Microsoft included a feature which is still in use today called the Active Directory. The Active Directory is very similar to the directory service that Novell networks use.

So what does all of this have to do with domains? Well, on Windows servers running Windows 2000 Server, Windows Server 2003, or the forthcoming Longhorn Server, it is the domain controller’s job to run the Active Directory service. The Active Directory acts as a repository for directory objects. Among these objects are user accounts. As such, one of a domain controller’s primary jobs is to provide authentication services.

One very important concept to keep in mind is that domain controllers provide authentication, not authorization. What this means is that when a user logs on to a network, a domain controller validates the user’s username and password and essentially confirms that the user is who they claim to be. The domain controller does not however tell the user what resources they have rights to.

Resources on Windows networks are secured by access control lists (ACLs). An ACL is basically just a list that tells who has rights to what. When a user attempts to access a resource, they present their identity to the server containing the resource. That server makes sure that the user’s identity has been authenticated and then cross references the user’s identity with an ACL to see what it is that the user has rights to.

As you can see, a domain controller performs a very important role within a Windows network. In the next part of this article series, I will talk more about domain controllers and about the Active Directory.


Workstations and Servers

This article continues the Networking for Beginners series by talking about the differences between workstations and servers.

So far in this article series, I have talked a lot about networking hardware and about the TCP/IP protocol. The networking hardware is used to establish a physical connection between devices, while the TCP/IP protocol is essentially the language that the various devices use to communicate with each other. In this article, I will continue the discussion by talking a little bit about the computers that are connected to a network.

Even if you are new to networking, you have no doubt heard terms such as server and workstation. These terms are generally used to refer to a computer’s role on the network rather than the computer’s hardware. For example, just because a computer is acting as a server, it doesn’t necessarily mean that it has to be running server hardware. It is possible to install a server operating system onto a PC, and have that PC act as a network server. Of course in most real life networks, servers are running specialized hardware to help them to be able to handle the heavy workload that servers are typically subjected to.

What might make the concept of network servers a little bit more confusing is that technically speaking a server is any computer that hosts resources over a network. This means that even a computer that’s running Windows XP could be considered to be a server if it is configured to share some kind of resource, such as files or a printer.

Computers on a network typically fall into one of three roles. Usually a computer is considered to be either a workstation (sometimes referred to as a client), server, or a peer.

Workstations are computers that use network resources, but that do not host resources of their own. For example, a computer that is running Windows XP would be considered a workstation so long as it is connected to a network and is not sharing files or printers.

Servers are computers that are dedicated to the task of hosting network resources. Typically, nobody is going to be sitting down at a server to do their work. Windows servers (that is, computers running Windows Server 2003, Windows 2000 Server, or Windows NT Server) have a user interface that is very similar to what you would find on a Windows workstation. It is possible that someone with an appropriate set of permissions could sit down at the server and run Microsoft Office or some other application. Even so, such behavior is strongly discouraged because it undermines the server’s security, decreases the server’s performance, and has the potential to affect the server’s stability.

The last type of computer that is commonly found on a network is a peer. A peer machine is a computer that acts as both a workstation and a server. Such machines typically run workstation operating systems (such as Windows XP), but are used to both access and host network resources.

In the past, peers were found primarily on very small networks. The idea was that if a small company lacks the resources to purchase true servers, then the workstations could be configured to perform double duty. For example, each user could make their own files accessible to every other user on the network. If a user happens to have a printer attached to their PC, they can also share the printer so that others on the network can print to it.

Peer networks have been traditionally discouraged in larger companies because of their inherent lack of security, and because they cannot be centrally managed. That’s why peer networks are primarily found in extremely small companies or in homes with multiple PCs. Windows Vista (the successor to Windows XP) is attempting to change that. Windows Vista will allow users on traditional client/server networks to form peer groups that will allow the users and those groups to share resources amongst themselves in a secure manner, without breaking their connection to network servers. This new feature is being marketed as a collaboration tool.

Earlier I mentioned that peer networks are discouraged in favor of client/server networks because they lack security and centralized manageability. However, just because a network is made up of workstations and servers, it doesn’t necessarily guarantee security and centralized management. Remember, a server is only a machine that is dedicated to the task of hosting resources over a network. Having said that, there are countless varieties of servers and some types of servers are dedicated to providing security and manageability.

For example, Windows servers fall into two primary categories; member servers and domain controllers. There is really nothing special about a member server. A member server is simply a computer that is connected to a network, and is running a Windows Server operating system. A member server might be used as a file repository (known as a file server), or to host one or more network printers (known as a print server). Member servers are also frequently used to host network applications. For example, Microsoft offers a product called Exchange Server 2003 that when installed on a member server, allows that member server to function as a mail server. The point is that a member server can be used for just about anything.

Domain controllers are much more specialized. A domain controller’s job is to provide security and manageability to the network. I am assuming that you’re probably familiar with the idea of logging on to a network by entering a username and password. On a Windows network, it is the domain controller that is responsible for keeping track of usernames and passwords.

The person who is responsible for managing the network is known as the network administrator. Whenever a user needs to gain access to resources on a Windows network, the administrator uses a utility provided by a domain controller to create a user account and password for the new user. When the new user (or any user for that matter) attempts to log onto the network, the users credentials (their username and password) are transmitted to the domain controller. The domain controller validates the user’s credentials by comparing them against the copy stored in the domain controller’s database. Assuming that the password that the user entered matches the password that the domain controller has on file, the user is granted access to the network. This process is called authentication.

On a Windows network, only the domain controllers perform authentication services. Of course users will probably need to access resources stored on member servers. This is not a problem because resources on member servers are protected by a set of permissions that are related to the security information stored on domain controllers.

For example, suppose that my user name was Brien. I enter my username and password, which is sent to a domain controller for authentication. When the domain controller authenticates me, it has not actually given me access to any resources. Instead, it validates that I am who I claim to be. When I go to access resources off of a member server, my computer presents a special access token to the member server that basically says that I have been authenticated by a domain controller. The member server does not trust me, but it does trust the domain controller. Therefore, since the domain controller has validated my identity, the member server accepts that I am who I claim to be and gives me access to any resources for which I have permission to access.

As you’ve probably guessed, the process of being authenticated by a domain controller and gaining access to network resources is a little more complicated than what I have discussed here. I will be discussing authentication and resource access in much greater detail later in the series. For right now, I wanted to keep things simple so that I could gradually introduce you to these concepts. In the next part of this article series, I will be discussing domain controllers in much more detail. As I do, I will also discuss the role that domain controllers play within the Active Directory.


DNS Servers


This article continues the Networking for Beginners series by talking about how DNS servers work.

n the last part of this article series, I talked about how all of the computers on a network segment share a common IP address range. I also explained that when a computer needs to access information from a computer on another network or network segment, it’s a router’s job to move the necessary packets of data from the local network to another network (such as the Internet).

If you read that article, you probably noticed that in one of my examples, I made a reference to the IP address that’s associated with my Web site. To be able to access a Web site, your Web browser has to know the Web site’s IP address. Only then can it give that address to the router, which in turn routes the outbound request packets to the appropriate destination. Even though every Web site has an IP address, you probably visit Web sites every day without ever having to know an IP address. In this article, I will show you why this is possible.

I have already explained that IP addresses are similar to street addresses. The network portion of the address defines which network segment the computer exists on, and the computer portion of the address designates a specific computer on that network. Knowing an IP address is a requirement for TCP/IP based communications between two computers.

When you open a Web browser and enter the name of a Web site (which is known as the site’s domain name, URL, or Universal Resource Locator), the Web browser goes straight to the Web site without you ever having to enter an IP address. With that in mind, consider my comparison of IP addresses to postal addresses. You can’t just write someone’s name on an envelope, drop the envelope in the mail, and expect it to be delivered. The post office can’t deliver the letter unless it has an address. The same basic concept applies to visiting Web sites. Your computer cannot communicate with a Web site unless it knows the site’s IP address.

So if your computer needs to know a Web site’s IP address before it can access the site, and you aren’t entering the IP address, where does the IP address come from? Translating domain names into IP addresses is the job of a DNS server.

In the two articles leading up to this one, I talked about several aspects of a computer’s TCP/IP configuration, such as the IP address, subnet mask, and default gateway. If you look at Figure A, you will notice that there is one more configuration option that has been filled in; the Preferred DNS server.


Figure A: The Preferred DNS Server is defined as a part of a computer’s TCP/IP configuration

As you can see in the figure, the preferred DNS server is defined as a part of a computer’s TCP/IP configuration. What this means is that the computer will always know the IP address of a DNS server. This is important because a computer cannot communicate with another computer using the TCP/IP protocol unless an IP address is known.

With that in mind, let’s take a look at what happens when you attempt to visit a Web site. The process begins when you open a Web browser and enter a URL. When you do, the Web browser knows that it can not locate the Web site based on the URL alone. It therefore retrieves the DNS server’s IP address from the computer’s TCP/IP configuration and passes the URL on to the DNS server. The DNS server then looks up the URL on a table which also lists the site’s IP address. The DNS server then returns the IP address to the Web browser, and the browser is then able to communicate with the requested Web site.

Actually, that explanation is a little bit over simplified. DNS name resolution can only work in the way that I just described if the DNS server contains a record that corresponds to the site that’s being requested. If you were to visit a random Web site, there is a really good chance that your DNS server does not contain a record for the site. The reason for this is because the Internet is so big. There are millions of Web sites, and new sites are created every day. There is no way that a single DNS server could possibly keep up with all of those sites and service requests from everyone who is connected to the Internet.

Let’s pretend for a moment that it was possible for a single DNS server to store records for every Web site in existence. Even if the server’s capacity were not an issue, the server would be overwhelmed by the sheer volume of name resolution requests that it would receive from people using the Internet. A centralized DNS server would also be a very popular target for attacks.

Instead, DNS servers are distributed so that a single DNS server does not have to provide name resolutions for the entire Internet. There is an organization named the Internet Corporation for Assigned Names and Numbers, or ICANN for short, that is responsible for all of the registered domain names on the Internet. Because managing all of those domain names is such a huge job, ICANN delegates portions of the domain naming responsibility to various other firms. For example, Network Solutions is responsible for all of the .com domain names. Even so, Network Solutions does not maintain a list of the IP addresses associated with all of the .com domains. In most cases, Network Solution’s DNS servers contain records that point to the DNS server that is considered to be authoritative for each domain.

When you enter the request into your Web browser, your Web browser forwards the URL to the DNS server specified by your computer’s TCP/IP configuration. More than likely, your DNS server is not going to know the IP address of this website. Therefore, it will send the request to the ICANN DNS server. The ICANN DNS server wouldn’t know the IP address for the website that you are trying to visit. It would however know the IP address of the DNS server that is responsible for domain names ending in .COM. It would return this address to your Web browser, which in return would submit the request to the specified DNS server.

The top level DNS server for domains ending in .COM would not know the IP address of the requested Web site either, but it would know the IP address of a DNS server that is authoritative for the brienposey.com domain. It would send this address back to the machine that made the request. The Web browser would then send the DNS query to the DNS server that is authoritative for the requested domain. That DNS server would then return the websites IP address, thus allowing the machine to communicate with the requested website.

As you can see, there are a lot of steps that must be completed in order for a computer to find the IP address of a website. To help reduce the number of DNS queries that must be made, the results of DNS queries are usually cached for either a few hours or a few days, depending on how the machine is configured. Caching IP addresses greatly improves performance and minimizes the amount of bandwidth consumed by DNS queries. Imagine how inefficient Web browsing would be if your computer had to do a full set of DNS queries every time you visit a new page.

In this article, I explained how DNS servers are used to resolve domain names to IP addresses. Although the process that I’ve described sounds fairly simple, it is important to remember that ICANN and top level DNS registrars, such as Network Solutions, use a load balancing technique to distribute requests across many different DNS servers. This prevents any one server from becoming overwhelmed, and eliminates the chances of having a single point of failure.

Thursday, September 10, 2009

Routers


In the Previous part of this article series, I talked about some basic networking hardware such as hubs and switches. In this article, I want to continue the discussion of networking hardware by talking about one of the most important networking components; routers.

Even if you are new to networking, you have probably heard of routers. Broadband Internet connections, such as those utilizing a cable modem or a DSL modem, almost always require a router. A router's job isn't to provide Internet connectivity though. A router's job is to move packets of data from one network to another. There are actually many different types of routers ranging from simple, inexpensive routers used for home Internet connectivity to the insanely expensive routers used by giant corporations. Regardless of a router’s cost or complexity, routers all work on the same basic principles.

That being the case, I'm going to focus my discussion around simple, low budget routers that are typically used to connect a PC to a broadband Internet connection. My reason for doing so is that this article series is intended for beginners. In my opinion, it will be a lot easier to teach you the basics if I am referencing something that is at least somewhat familiar to most people, and that is not as complicated as many of the routers used within huge corporations. Besides, the routers used in corporations work on the same basic principles as the routers that I will be discussing in this article. If you are wanting a greater level of knowledge though, don’t worry. I will talk about the science of routing in a whole lot more detail later in this article series.

As I explained earlier, a router's job is to move packets of data from one network to another. This definition might seem strange in the context of a PC that's connected to a broadband Internet connection. If you stop and think about it, the Internet is a network (actually it's a collection of networks, but that's beside the point).

So if a router's job is to move traffic between two networks, and the Internet is one of those networks, where is the other one? In this particular case, the PC that is connected to the router is actually configured as a very simple network.

To get a better idea of what I am talking about, take a look at the pictures shown in Figures A and B. Figure A shows the front of a 3COM broadband router, while Figure B shows the back view of the same router.

Figure A: This is the front view of a 3COM broadband router


Figure B: A broadband Internet router contains a set of RJ-45 ports just like a hub or switch

As you can see in the figures, there is nothing especially remarkable about the front view of the router. I wanted to include this view anyway though, so that those of you who are unfamiliar with routers can see what a router looks like. Figure B is much more interesting.

If you look at Figure B, you’ll see that there are three sets of ports on the back of the router. The port on the far left is where the power supply connects to the router. The middle port is an RJ-45 port used to connect to the remote network. In this particular case, this router is intended to provide Internet connectivity. As such, this middle port would typically be used to connect the router to a cable modem or to a DSL modem. The modem in turn would provide the actual connectivity to the Internet.

If you look at the set of ports on the far right, you’ll see that there are four RJ-45 ports. If you think back to the first part of this article series, you’ll recall that hubs and switches also contained large groups of RJ-45 ports. In the case of a hub or switch, the RJ-45 ports are used to provide connectivity to the computers on the network.

These ports work the exact same way on this router. This particular router has a four port switch built in. Remember earlier when I said that a router’s job was to move packets between one network and another? I explained that in the case of a broadband router, the Internet represents one network, and the PC represents the second network. The reason why a single computer can represent an entire network is because the router does not treat the PC as a standalone device. Routers treat the PC as a node on a network. As you can see from the photo in Figure B, this particular router could actually accommodate a network of four PCs. It’s just that most home users who use this type of configuration only plug one PC into the router. Therefore a more precise explanation would be that this type of network routes packets of data between a small network (even if that network only consists of a single computer) to the Internet (which it treats as a second network).


The Routing Process


Now that I've talked a little bit about what a router is and what it does, I want to talk about the routing process. In order to understand how routing works, you have to understand a little bit about how the TCP/IP protocol works.

Every device connected to a TCP/IP network has a unique IP address bound to its network interface. The IP address consists of a series of four numbers separated by periods. For example, a typical IP address looks something like this: 192.168.0.1

The best analogy I can think of to describe an IP address is to compare it to a street address. A street address consists of a number and a street name. The number identifies the specific building on the street. An IP address works kind of the same way. The address is broken into the network number and a device number. If you were to compare an IP address to a Street address, then think of the network number as being like a street name, and at the device number as being like a house number. The network number identifies which network the device is on, and the device number gives the device an identity on that network.

So how do you know where the network number ends and the device number begins? This is the job of the subnet mask. A subnet mask tells the computer where the network number portion of an IP address stops, and where the device number starts. Subnetting can be complicated, and I will cover in detail in a separate article. For now, let's keep it simple and look at a very basic subnet mask.

A subnet mask looks a lot like an IP address in that it follows the format of having four numbers separated by periods. A typical subnet mask looks like this: 255.255.255.0

In this particular example, the first three numbers (called octets) are each 255, and the last number 0. The number 255 indicates that all of the bits in the corresponding position in the IP address are a part of the network number. The number zero indicates that none of the bits in the corresponding position in the IP address are a part of the network number, and therefore they all belong to the device number.

I know this probably sounds a little bit confusing, so consider this example. Imagine that you had a PC with an IP address of 192.168.1.1 and a subnet mask of 255.255.255.0. In this particular case, the first three octets of the subnet mask are all 255. This means that the first three octets of the IP address all belong to the network number. Therefore, the network number portion of this IP address is 192.168.1.x.

The reason why this is important to know is because a router’s job is to move packets of data from one network to another. All of the devices on a network (or on a network segment to be more precise) share a common network number. For example, if 192.168.1.x was the network number associated with computers attached to the router shown in Figure B, then the IP addresses for four individual computers might be:

  • 192.168.1.1
  • 192.168.1.2
  • 192.168.1.3
  • 192.168.1.4

As you can see, each computer on the local network shares the same network number, but has a different device number. As you may know, whenever a computer needs to communicate with another computer on a network, it does so by referring to the other computer’s IP address. For example, in this particular case the computer with the address of 192.168.1.1 could easily send a packet of data to the computer with the address of 192.168.1.3, because both computers are a part of the same physical network.

Things work a bit differently if a computer needs to access a computer on another network. Since I am focusing this particular discussion on small broadband routers that are designed to provide Internet connectivity. A Web site is hosted by a server. Like any other computer, a Web server has a unique IP address. The IP address for this particular Web site is 24.235.10.4.

You can easily look at this IP address and tell that it does not belong to the 192.168.1.x network. That being the case, the computer that’s trying to reach the Web site can’t just send the packet out along the local network, because the Web server isn’t a part of the local network. Instead, the computer that needs to send the packet looks at its default gateway address.

The default gateway is a part of a computer’s TCP/IP configuration. It is basically a way of telling a computer that if it does not know where to send a packet, then send it to the specified default gateway address. The default gateway’s address would be the router’s IP address. In this case, the router’s IP address would probably be 192.168.1.0.

Notice that the router’s IP address shares the same network number as the other computers on the local network. It has to so that it can be accessible to those computers. Actually, a router has at least two IP addresses. One of those addresses uses the same network number as your local network. The router’s other IP address is assigned by your ISP. This IP address uses the same network number as the ISPs network. The router’s job is therefore to move packets from your local network onto the ISPs network. Your ISP has routers of its own that work in exactly the same way, but that route packets to other parts of the Internet.